M-PESA in Kenya is widely regarded, and rightly so, as an outstanding success in mobile money. It is therefore interesting to reflect on how this success has impacted the banks in Kenya…
The Impact of New Players on Retail and SME Banking
How worried should established banks be about new competitors? The huge increase in Fintech investment in the last few years is one indicator that competition is growing and will continue
Achieving Long Term Success in Banking
There is a general perception that retail banking is dominated by a small number of large banks and that change in retail banking, and banking in general, is relatively slow.